Privacy policy
Most Recent Update: 4/10/2024
This Privacy Policy explains how Wrigleyville Sports collects, uses and discloses personal information of its customers, prospective customers, and visitors to its website at www.wrigleyvillesports.com.
COLLECTION OF PERSONAL INFORMATION
Information collected directly from you: We may collect personal information directly from you, for example through a web form, during an online or in-person registration, while making an order, while setting up an account with us, when you contact us for customer support, or at checkout. Personal information we collect directly from you may include first and last name, address, email address, and phone number.
Information collected from your device: Our website may use tracking technologies such as cookies, web beacons, pixels, and other similar technologies to automatically collect certain information from your device, including for example your IP address, browser and operating system information, geographic location, referring website address, and other information about how you interact with the website. Our website may also use cookies to personalize your experience and enable certain features such as keeping track of items you put in your shopping cart, or view on our website. You may disable cookies in your web browser however parts of our website may not function properly. More information about blocking and deleting cookies is available at http://www.allaboutcookies.org. Our email campaigns may also use tracking technologies such as web beacons, pixels and other similar technologies to automatically collect certain information such as your IP address, browser type and version, and email engagement statistics.
Information collected from our advertising partners: We may collect personal information about you from our advertising partners. Personal information we collect from our advertising partners may include your demographic information, shopping history, and geographic location.
USE OF PERSONAL INFORMATION
We use information collected directly from you to provide you with our products and services, customer service and support, and other relevant information. We may also use this information to market our products and services to you, including by email and text message subject to your consent.
We use information collected automatically from your device to provide our website to you, to optimize our website, and to assist with our advertising and marketing efforts.
We may also use information collected from you and information collected from your device to send you abandoned cart reminders if you added items to your shopping cart but did not complete check out. Information may also be used to send you browse abandonment reminders, based on products you were looking at on our website.
If you opt to be included in our Wrigleyville Rewards loyalty program, information collected will also be used within that program, to provide you with rewards based on the shopping you do with our store.
We use information collected from our advertising partners to market our products and services to you.
DISCLOSURE OF PERSONAL INFORMATION
We may use third-party service providers to assist us with providing and marketing our products and services to you and we may share your information with such third parties for these limited purposes.
- We use Klaviyo for our email marketing and text message communications. For more information about how we may use your information with Klaviyo and the information that may be collected through our email campaigns, see Klaviyo’s Customer Data Notice available at https://www.klaviyo.com/legal/privacy/privacy-notice.
- We use Smile.io for our Wrigleyville Rewards loyalty program communications. For more information about how we may use your information with Smile.io and the information that may be collected through the loyalty program, see Smile’s Privacy Policy available at https://smile.io/privacy-policy.
- We use Google Analytics to help us understand how visitors interact with our website. Google Analytics uses and processes your information in accordance with its privacy policy available at https://policies.google.com/privacy and https://policies.google.com/technologies/partner-sites.
- We use Shopify to provide our online store. Shopify uses and processes your information in accordance with its privacy policy available at https://www.shopify.com/legal/privacy/visitors.
- We use Shopify Payments, powered by Stripe as our payment processor. Shopify Payments, powered by Stripe uses and processes your payment information in accordance with its privacy policy available at https://stripe.com/privacy.
We use advertising partners including, but not limited to Google Adwords, Bing, and Meta. We may authorize our advertising partners to use cookies and similar technologies on our website to automatically collect certain information from your device and we may share information about you, your purchases, and your interactions with our website with our advertising partners, provided that no mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Such information can be used by us or our advertising partner. For more information about how to opt out of targeted advertising from our advertising partner, go to https://policies.google.com/technologies/partner-sites, https://account.microsoft.com/privacy/ad-settings, and https://allaboutcookies.org/how-to-stop-facebook-ads.
We may also share your personal information if necessary to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
EMAIL AND TEXT MESSAGE COMMUNICATIONS
From time to time, we provide information regarding discounts on merchandise and special seasonal offers to those customers who wish to receive them via email or SMS. Customers can sign up for either method of communication at www.wrigleyvillesports.com. Customers always have the ability to "opt out" of our email and SMS programs at any time.
If you wish to unsubscribe from our email campaigns, please click on the Unsubscribe link at the bottom of any marketing email sent from us.
We do require a double opt in process, for signing up for SMS messages. After you enter your number, we will send you a message where you will need to reply, YES, in order to receive text messages from our store. If you wish to stop receiving text messages from us, reply STOP to any text message sent from us. If you need assistance, you can also reply HELP, at any time.
We respect your privacy. We will only use information you provide through the SMS Messaging Program or our Email Communications Program to transmit your mobile messages and respond to you, if necessary. This includes, but is not limited to, sharing information with platform providers, phone companies, and other vendors who assist us in the delivery of mobile messages. WE DO NOT SELL, RENT, LOAN, TRADE, LEASE, OR OTHERWISE TRANSFER FOR PROFIT ANY PHONE NUMBERS OR CUSTOMER INFORMATION COLLECTED THROUGH THE PROGRAM TO ANY THIRD PARTY. Nonetheless, We reserve the right at all times to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect our rights or property. When you complete forms online or otherwise provide us information in connection with the program, you agree to provide accurate, complete, and true information. You agree not to use a false or misleading name or a name that you are not authorized to use. If, in our sole discretion, We believe that any such information is untrue, inaccurate, or incomplete, or you have opted into the Program for an ulterior purpose, We may refuse you access to the Program and pursue any appropriate legal remedies.
YOUR PRIVACY RIGHTS
You may have the right to request access to the personal information we hold about you, to port it to a new service, or to request that your personal information be corrected or deleted. To exercise any of these rights, please contact us at shop@wrigleyvillesports.com.
CHANGES TO THE THIS PRIVACY POLICY
We may update this Privacy Policy at any time. Please review it frequently.
CONTACT INFORMATION
If you have any questions about this policy or our privacy practices, please contact us at shop@wrigleyvillesports.com.