Shipping policy

Overview

Using sophisticated order processing and inventory management software systems, Wrigleyville Sports is able to process, pack, and ship your orders quickly and efficiently. With few exceptions, most orders are processed and are on their way to their final destination within 24 hours after the order is placed. Those few exceptions are related to merchandise availability, daily shipping cut-off times, and weekend/holiday shipping availability.

Does Wrigleyville Sports Ship Internationally?

Yes! Wrigleyville Sports is happy to ship orders within the US where we are located, as well as Internationally to Chicago sports fans across the world. Unfortunately, we do not offer free returns or exchanges on international orders. We are also not able to offer free shipping or flat rate shipping for international customers. Shipping price for international customers will be based on the items that are in the shopping cart and the shipping destination.

Availability of Merchandise

Wrigleyville Sports is located across the street from Wrigley Field. Most orders are picked and packed for shipment within hours after the order is received online. Our goal is to have orders ship within 24 hours, or by the end of the next business day. During peak ordering times like the postseason or the holidays, your order may require significantly increased processing time.

Daily Shipping Cut-off Times

Wrigleyville Sports has teamed up with UPS® and the United States Postal Service (USPS) to offer you a complete menu of shipping options. They both make regularly scheduled pickups of shipments from our warehouse during weekdays (Monday through Friday), with the last pickup occurring at approximately 3pm Central time. Most orders placed during regular business hours, Monday through Thursday, will normally ship within 24 hours. Many orders placed before 1pm Central time on Fridays will be available to ship on Friday evening.

Weekend and Holiday Shipping

USPS does not offer pickup or delivery services on Sundays or Holidays. UPS does not generally offer pickup or delivery services on Saturdays, Sundays, or Holidays, however, they do deliver on Saturdays in some metro areas. If you require expedited order processing and shipping, please contact us directly at 800-369-7827 during business hours, so we can make sure the package goes out as quickly as possible.

When can I Expect My Order to be Processed and Shipped?

Given the above information, you can expect the following:

• Orders for items that are in-stock and available will be processed and shipped on the same day if the order is placed before 3pm Central time Monday through Friday.
• Orders Ship within 1-2 business days. It will generally only take the full 2 business days during peak ordering times, such as Playoff Times and Holiday Seasons. During those peak times, the time for your order to ship may go well beyond those 2 days, if we are extremely busy.
• If you have an order that contains in stock and backordered/drop ship items, we will ship the items that are currently in stock, and ship the backordered/drop ship items via Standard Shipping, regardless of the shipping method you have selected. You will not be billed twice for shipping.

How Do I Know When to Expect My Pre-order/Pre-sell Item?

If the item you have ordered is a pre-order (sometimes referred to as a pre-sell) product. This means it is in high demand and we are accepting orders before the item has arrived in our warehouse from the manufacturer.

• The estimated shipping or arrival dates shown on the product page and in your order confirmation are provided directly by the manufacturer and are subject to change.
• The most up-to-date estimated shipping date will always be displayed on the product page on our website.
• While it is very rare, there is a possibility that a pre-order may be cancelled by the manufacturer or by us (for example, due to unforeseen production or supply issues).
• You may cancel your pre-order at any time prior to shipment and receive a full refund.
• In the unlikely event that we or the manufacturer must cancel the pre-order, your payment will be refunded automatically and in full.

We appreciate your understanding and thank you for your patience as we work to bring you the latest and most sought-after products as quickly as possible.

What If I Want to Get My Order Faster?

Through USPS, Wrigleyville Sports offers Priority and Express Shipping. Through UPS, we offer 2nd Day Air and Next Day Air. Please Note: expedited shipping methods do not affect our order processing time. However, expedited shipping will shorten the time it takes for USPS, UPS, or any other carrier we may use to get your order to its final destination once it is picked up from our warehouse. The following example illustrates this concept: An order is placed on a Friday at 10pm with overnight shipping. Using the USPS or UPS pickup and delivery schedule, the earliest the shipment would be available for pickup is the following Monday, for delivery on Tuesday or Wednesday.

If you require expedited shipping and have questions about product availability and/or your expected delivery date, please contact us via telephone at 800-369-7827 or send us an email.